Question 1

How do I book a tour with Yama Ethiopia Tours?

Accepted Answer

You can book directly through our website by visiting the tour page and clicking 'Book Now', or contact us via email or phone. Our team will confirm your booking within 24 hours and guide you through the next steps.

Question 2

What payment methods do you accept?

Accepted Answer

We accept bank transfers, major credit cards, and PayPal. A deposit is required to confirm your booking, with the remaining balance due before your tour departure date.

Question 3

Can I cancel or change my booking?

Accepted Answer

Yes. Cancellations made 30+ days before departure receive a full refund minus the deposit. Cancellations within 30 days may be subject to fees. Please contact us as early as possible if your plans change.

Question 4

Can you customize a tour for my group?

Accepted Answer

Absolutely! We specialize in tailor-made tours. Whether you are traveling solo, as a couple, or with a large group, we can design an itinerary around your interests, budget, and schedule. Contact us to start planning.

Question 5

What is included in the tour price?

Accepted Answer

Most tours include accommodation, ground transport, an English-speaking guide, and park/site entry fees. Specific inclusions are clearly listed on each tour page. International flights and personal travel insurance are not included.

Question 6

Are meals included in the tours?

Accepted Answer

Meal inclusions vary by tour. Some tours include full board (breakfast, lunch, dinner), while others include breakfast only. Please check the specific tour page for details or contact us for clarification.

Question 7

Do you provide airport transfers?

Accepted Answer

Yes, airport pick-up and drop-off in Addis Ababa can be arranged for all our tour packages. Please let us know your flight details when booking.

Question 8

Is Ethiopia safe for tourists?

Accepted Answer

Yes — the main tourist areas including Lalibela, Axum, the Danakil Depression, the Omo Valley, and Addis Ababa are safely visited by thousands of travelers every year. We monitor conditions closely and our experienced local guides ensure your safety throughout the trip.

Question 9

Do I need a visa to visit Ethiopia?

Accepted Answer

Most nationalities can obtain an e-Visa online before arrival at www.evisa.gov.et. We recommend applying at least 2 weeks before your travel date. We are happy to assist you with the process if needed.

Question 10

What vaccinations do I need for Ethiopia?

Accepted Answer

We recommend consulting your doctor or travel clinic before your trip. Common recommendations include Yellow Fever (required if coming from certain countries), Hepatitis A & B, Typhoid, and Malaria prophylaxis depending on your itinerary.

Question 11

What is the best time to visit Ethiopia?

Accepted Answer

The best time to visit Ethiopia is during the dry season from October to June. However, different regions have different climates — the Danakil Desert is best visited between November and March, while the highlands are pleasant year-round. We can advise based on your chosen destinations.

Question 12

What languages do your guides speak?

Accepted Answer

All our guides speak fluent English. French, German, and Italian-speaking guides are also available on request. Please let us know your preference when booking.

Question 13

Are your tours suitable for families with children?

Accepted Answer

Yes, many of our tours are family-friendly. We can adapt itineraries to suit children's needs. Tours involving extreme environments like the Danakil Depression are better suited for adults and older teenagers.

Question 14

How physically demanding are the trekking tours?

Accepted Answer

It varies by tour. The Simien Mountains trek, for example, requires moderate to high fitness levels. Each tour page includes a difficulty rating. If you are unsure, contact us and we will help you choose the right tour for your fitness level.

Frequently Asked Questions

Booking & Payment

What's Included

Travel & Safety

Tours & Activities

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